Customer service

Stock Availability

Our website is regularly updated, but please be aware that all items are offered subject to availability. Should your item not be in stock we will email or phone you as soon as possible to let you know. You may wish to have your requested items back-ordered at that point, take part-delivery or cancel the order.

If an item that you wish to buy is out of stock, please get in touch with us and we will endeavour to get hold of the item for you.

Looking for something else?
If you are looking for a yarn in a shade which is not listed on our website, or if you are struggling to get hold of a particular brand of yarn, then please email us using the form below, and we will do our best to get hold of it for you or recommend alternatives.